The e-commerce website provides a convenient way for customers to order books on-line.
The site provides a convenient means of accessing vital transaction information, ordering titles and browsing the catalogues of each publisher. This service provides flexibility in terms of the times at which enquiries can be performed, and much of the service is not dependent on the immediate presence of a Booksite Afrika staff member.
The transactions completed by an online customer are processed immediately by the e-commerce system. Customers interact with the actual, current data.
The Booksite Afrika e-commerce system is not available to the general public. A registration process ensures that only legitimate trading customers of Booksite Afrika are granted access.
A registration request starts with a direct phone call to Booksite Afrika’s Customer Relations department or alternatively by submitting a completed registration form. The Customer Relations staff will need to obtain some identification information and can provide approval in principle by phone. The account will subsequently be activated and a confirmation and starter letter will be sent by mail.
Contact the Booksite Afrika Customer Relations Department on 0861-272-273 or you can email inquiry@booksite.co.za. Customer Relations Department will provide you with the forms and details to apply for registration and then follow up to complete the process.
A newly approved account will be activated within 24 hours. The new registration details and reading matter concerning the account will be posted the same day the application is approved. We would not expect a new client to log on until they have received the new registration details by mail.
Following a successful application, a client may obtain user account details by phone. However written confirmation will be mailed. Additional user instructions and information will also accompany these details.
No, the e-Commerce Centre is not a replacement for any existing methods of business. It is an additional facility to provide Booksite Afrika customers with an alternative means of transacting business.
Yes, when you instruct or confirm the placement of an electronic order, it will be activated immediately. (All processing will take only a few seconds.)
Because the e-Commerce Centre transacts directly with Booksite Afrika systems, the standard hours of availability will follow the maintenance and system schedules.
Phone: 087 022 0237
Phone: 021 950 5900
Email: inquiry@booksite.co.za
Address: Booksite Afrika Building,
28 Sacks Circle, Bellville Industrial,
Cape Town, 7530